Integrate Expert HR and Benefits AI Agents Across all your Tools
Picture this: Your employee opens their preferred AI assistant to draft an email, then casually asks "What's my HSA contribution limit?" and gets an instant, personalized answer. Whether they're using Microsoft Copilot, ChatGPT Enterprise, Claude, or any other enterprise AI platform, the benefits help they need is right there. No app switching. No separate logins. Just expert benefits guidance exactly where they're already working.
Today we're making this reality in Carly, Avante’s AI benefits companion, with support for the Model Context Protocol (MCP). Starting today, your employees can access comprehensive benefits support directly within any MCP-compatible AI platform your organization uses.
What This Means for Your Organization
Many organizations are beginning to consolidate around fewer AI interfaces to simplify governance and user experience. But employees still need specialized expertise for complex topics like benefits. MCP bridges this gap by letting any AI assistant securely access domain-specific intelligence like Carly's benefits expertise.
With Carly connected through MCP, when employees ask benefits questions in their enterprise's AI assistant, they're not getting generic responses or outdated information from random websites. They're getting Carly's sophisticated benefits intelligence, the same system that already connects to dozens of your enterprise systems to understand each employee's specific coverage, eligibility, and plan details.
How It Works
Setting up Carly via MCP is straightforward and works with any compatible platform:
Configure the connection: Your IT team uses our universal configuration settings
Enable across platforms: Add Carly to Microsoft Copilot, Google Workspace AI, Slack, Claude, ChatGPT Enterprise, or your custom AI tools
Since we host the MCP server and Carly is already connected to your benefits data streams, there's no additional infrastructure or integration work required - regardless of which AI platforms you choose.
Once configured, employees don't just get access to generic benefits information - they get Carly's full intelligence across every AI tool they use. Behind the scenes, Carly connects to dozens of enterprise systems: benefits platforms, payroll, eligibility files, plan documents, even historical claims data. This means Carly knows exactly who the employee is, what they're enrolled in, what's changed recently, and what's most relevant to them, wherever they’re asking the question.
This isn't a basic chatbot plugged into your AI interfaces - it's a true benefits companion that understands your specific plans, policies, and employee situations, now accessible wherever your employees work with AI.
Security Built for Benefits Data
Benefits information is among the most sensitive data in your organization. Carly's MCP implementation maintains the same security standards as your existing Carly deployment:
HIPAA compliance maintained - All health-related information handling meets the same rigorous standards
Avante-hosted infrastructure - We manage the MCP server with enterprise-grade security measures
Existing access controls respected - All permissions and data governance policies remain in effect
Zero data exposure to AI providers - No benefits information gets stored by external AI platforms
We don’t treat security as an afterthought. For us, it’s the starting point - the condition for building anything trustworthy with AI.
The Benefits
Organizations using Carly via MCP can expect:
Reduced benefits-related support tickets as employees self-serve more effectively
Higher benefits engagement when information is accessible within AI workflows
Zero additional training required - employees use AI tools they already know
Future Proof Integrations - Works with whatever AI platforms you roll out in your enterprise
Simplified IT management - enhance existing AI platforms instead of deploying additional apps
Real-World Impact
Imagine employees getting benefits help:
While drafting in Microsoft Word with Copilot
During Slack conversations with your AI bot
In Google Workspace while collaborating on documents
Through custom AI implementations specific to your organization
One integration, universal access to expert benefits guidance.
Getting Started
Carly's MCP support is available today for enterprise customers. Setup takes about 30 minutes, and our team handles the technical implementation across all your AI platforms.
If your organization uses Microsoft Copilot, Google Workspace AI, ChatGPT Enterprise, Claude, Slack AI, or any MCP-compatible platform, you can start delivering sophisticated benefits support directly where your employees are already working with AI.
Contact to our team to learn more about implementing Carly via MCP across your organization's AI ecosystem.
