OneDigital and Avante Announce Strategic Partnership to Deliver AI-Powered Benefits Support at Scale
Atlanta, GA & Seattle, WA — June 4, 2025
OneDigital, a leading insurance brokerage, financial services, and HR consulting firm, has partnered with Seattle-based startup Avante to bring Carly, Avante’s AI benefits agent, to employers nationally. This marks a significant step forward in modernizing the employee experience and empowering HR teams with intelligent automation.
Following a successful internal deployment in early 2025, OneDigital is now scaling Carly across its client base. The results were immediate and measurable: 2,000+ hours saved, a 93% satisfaction rating, and a surge in benefits engagement across their workforce.“ This marks a fundamental shift in how we support our clients,” said Jeff Fallick, President of OneDigital’s West Region. “With Carly, HR teams aren’t just getting another tool—they’re getting a smarter, faster way to serve employees and realize immediate ROI.”
Designed to resolve over 70% of benefits-related inquiries without human intervention, Carly operates across web, email, and internal platforms, becoming the digital front door to HR and freeing teams to focus on more strategic priorities.
“AI is reshaping HR at every level,” said Elizabeth Chrane, Chief Human Resources Officer at OneDigital. “Carly amplifies our team’s capabilities, automating the routine so we can double down on work that truly requires a human touch. It’s about making space for more meaningful engagement.”
For Avante, the partnership signals more than a product launch—it’s a vision coming to life. “OneDigital is leading by example,” said Rohan D’Souza, CEO and Co-Founder of Avante. “They’re not just adopting AI—they’re embedding it into the fabric of how HR operates, delivering better outcomes for their people and clients alike. We’re proud to be building that future together.”
As employers continue to seek smarter, faster ways to support their people, this partnership shows what’s possible when cutting-edge technology meets client-focused execution.
About OneDigital
OneDigital’s team of fierce advocates helps businesses and individuals achieve their aspirations of health, success, and financial security. Our insurance, financial services, and HR platform provides personalized, tech-enabled solutions for a contemporary work-life experience. Nationally recognized for our culture of caring, OneDigital’s teams enable employers and individuals to do their best work and live their best lives. More than 100,000 employers and millions of individuals rely on our teams for counsel and access to fully integrated worksite products and services, as well as the retirement and wealth management advice provided through OneDigital Investment Advisors. Founded in 2000 and headquartered in Atlanta, OneDigital maintains offices in most major markets nationwide. For more information, visit onedigital.com.
About Avante
Avante is the first AI-native benefits intelligence platform, designed to transform how employers manage benefit costs and employee experiences. By integrating benefits data, AI-powered analytics, and personalized AI agents, Avante empowers organizations to optimize spending, improve outcomes, and create a seamless benefits experience.
