Run and improve your benefits with AI

Avante is enterprise AI for benefits teams. Benefits is one of the most complex, high-stakes functions in any company, and Avante's purpose-built to take on end-to-end benefits work, from checking vendor contracts against claims to preparing leadership reports to helping employees use and understand their benefits. Samsung Semiconductor, Real Chemistry, Zscaler and News Corp use Avante today to keep costs in check, support every employee and get more from their benefits investment. Learn more at avante.ai.

Benefits is one of your company's biggest investments, costs keep rising, and every point solution added to manage cost makes the program harder to run. The data is fragmented, from plan documents to contracts to emails to claims. So benefits teams wait weeks for analysis, rely on what vendors report, and still struggle to spot what isn't working, manage deadlines, and negotiate with confidence. Meanwhile, employees don't understand their benefits, so they don't use what the company is paying for, and benefits teams spend hours answering questions that still leave them unsure.

Benefits teams don't lack expertise. They lack leverage. Many have tried AI, but in benefits it hits a wall: it may have the documents, but it doesn’t understand the full benefits program or the work of the benefits team.

Avante is not a benefits administration platform (like a ben admin or enrollment system) and it is not a care navigation tool (which routes employees to specific providers or clinical services). Avante sits in a different category: enterprise AI for benefits teams.

Benefits administration platforms handle enrollment, eligibility, and compliance. Care navigation tools focus on directing employees to healthcare providers. Avante does neither of those things. Instead, Avante unifies data from multiple disconnected systems including claims, pharmacy, point solution, and data from employee conversations with Carly, to give employers a complete picture of how their benefits investments are performing.

On the employee side, Carly helps employees understand their benefits, and is not a clinical navigator. Carly helps employees learn about their coverage, compare plans, find the right resources, and make informed decisions. On the employer side, Ava is your personal assistant, giving you specialists that take on work and on-demand analyses, reports, communications and more. What traditionally required manual data pulls, expensive reports, and weeks of lead time can be scheduled, triggered by agents that watch your inbox and your data, or delivered in minutes on-demand.

The distinction matters because Avante complements rather than replaces your existing benefits ecosystem. It connects the dots between the systems you already have.

Avante is designed for mid-to-large employers (typically 1,000+ employees) who are self-funded or partially self-funded and looking to gain control over benefits costs while improving the employee experience. The platform is purpose-built for three primary stakeholders:

Benefits and HR leaders (Heads of Benefits, Total Rewards, or People Operations) who need real-time visibility into program performance, utilization patterns, and cost drivers and leverage to get more work done faster. CFOs and CHROs who need to understand and justify the ROI of their organization's benefits investments. And employees across the organization who need fast, accurate answers to benefits questions and decision support without waiting for HR to respond.

Avante also works with benefits brokers and consultants who want to deliver data-driven insights and differentiated advisory services to their employer clients.

Most employers are live with Carly web, email, Slack, or Teams within 30 days. Implementation is non-disruptive because Avante layers on top of your existing systems rather than replacing them. The process starts with Avante ingesting your benefits documents (SPDs, plan guides, enrollment materials) and configuring Carly to your specifications. Once live, employees can access Carly immediately through the channels they already use, and HR leaders can begin exploring initial insights through Ava right away. Connecting to your data sources is next. There is no heavy IT lift: Avante integrates via standard APIs with your HRIS, carriers, and collaboration tools.

Yes. Avante is SOC 2 Type II compliant, HIPAA compliant, and GDPR compliant, meeting the security and privacy standards required by Fortune 2000 employers. The platform was built from the ground up with enterprise security requirements in mind, not retrofitted after the fact.

Avante does not sell or share employee data. All data is encrypted in transit and at rest. The platform supports SSO integration and meets the vendor security requirements that large enterprise procurement and IT teams expect. Avante has passed security reviews at companies across financial services, healthcare, and technology, sectors with some of the most rigorous data protection standards.

Avante customers are keeping costs in check, supporting every employee, and getting more from their benefits investment. Samsung Semiconductor found why dependents were skipping its mental health point solution in a ten-minute chat, used Ava to build targeted communications, and utilization rose 66%. Samsung also reconciles vendor contracts and reports against actual claims, and Zscaler answered its GLP-1 cost question instantly.

On the team side, Real Chemistry reclaimed thousands of hours and absorbed employees from an acquisition without adding benefits headcount. Customers also report a 40% reduction in benefits-related workload and 3x lower HR ticket volume, with 97% of employee inquiries resolved, so teams spend their time on strategic work instead of repetitive questions.

On the employee side, Avante sees 60% adoption and 93% employee satisfaction, and 7x higher engagement than legacy decision support and benefits navigation tools. A Real Chemistry new hire went from "What is a PPO?" to the right plan in one session. And because 16 to 43% of questions arrive after hours, employees get help at the moments they actually need it, without adding to the team's queue.

Instead of waiting weeks for manual data pulls and static reports, benefits leaders get expert work from Ava in minutes, not weeks, so they can negotiate with evidence, cut what isn't working, and get employees using what is.