The enterprise AI platform for global benefits

Built for complex, high-stakes benefits work, from the data up

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The Avante platform: 01 Agents, 02 Ontology and 03 Vault stacked in layers inside the 04 Self-improving boundary
01
Agents
Agents built for benefits work, guided by your goals and your brand.
02
Ontology
A trusted model of your whole program, so every answer has the full context.
03
Vault
Every document and data source in one place, with nothing left behind.
04
Self-improving
Stays current as your program changes, with your team in control.
01

Agents

Agents built for benefits work, guided by your goals and your brand.

Ava
Carly
Specialists

Capable

  • Every agent has specialized skills and context
  • Agents can search, build new content, and draft email for your review
  • Work happens on a schedule, on demand, or when something needs your attention

Trustworthy

Guardrails

Citations, escalations, your policies and safety rules enforced on every response

Evaluations

Groundedness, adherence, safety, and sentiment scored on every answer

Remembers

  • Agents remember your plan year, priorities and brand across every conversation
  • They save only what matters, and they get sharper the more you use them
  • You can see, change or delete any memory, and your memories stay private to you
100% of answers cited
100% of responses evaluated
0% hallucination tolerance

Embedded where you work

Learn more
02

Ontology

A trusted model of your program across countries and units, so every answer has the full context.

Every answer sees the whole picture

The Ontology maps every plan, program and eligibility rule. So when an employee asks about mental health support, Carly connects their medical coverage with their mental health benefits and shares the options that apply to them, including ones they didn’t know to ask about.

One clear view of your program

The same structure gives your team visibility across the whole program, whether you’re comparing coverage by country or by plan year. While it builds, audit agents flag missing documents and conflicting information, so you can fix gaps before they turn into wrong answers.

An example Ontology for Vandelay 2027: the tenant branches into the US, UK and Canada, then business units, regions and plan types from dental to time away, down to each plan and how many documents back it
03

Vault

Every document and data source in one place, with nothing left behind.

Every source in one place

Benefits data is scattered across HR systems, carrier portals, and hundreds of complex files your team didn’t write. Vault brings plan documents, claims, eligibility, and vendor information together into one governed foundation.

Built for benefits complexity

Benefits documents hide the details that matter in multi-tier tables, images, charts and nested eligibility rules. Vault’s patent-pending processing reads all of it, so nothing gets left behind.

Traceable to the source

Vault keeps every source file and effective date, so you can trace information back to where it came from and see when it applies. Your agents work from a complete, governed source of truth.

Patent-pending data processing: scattered source files, including multi-tier contribution tables, nested eligibility rules, collective bargaining agreements and PBM formulary files, are read and organized into plan documents, claims and utilization, eligibility and census, carrier and vendor contracts, and Carly and Ava data

Seamlessly integrated

Integrations include Workday, ADP, UKG, CVS, VSP, Delta Dental, Dayforce, Alight, Oracle, Sword, Lyra, Headspace, Cigna, Anthem, Kaiser Permanente, Omada, Maven and Tilt, and you can bring your own PDF, DOC, XLSX, CSV, image and PPT filesLearn more
04

Self-improving

Stays current as your program changes, with your team in control.

Updates as your program changes

When new documents come in, they update the Ontology and surface missing or conflicting information. Evals flag issues for human review, so your team stays in control of what changes.

Monitoring that keeps running

Avante keeps watching after setup, so you see new gaps and shifts in employee sentiment as they happen, without hours of manual checks.

  • Escalation routing
  • Workflow scheduling
  • Memory capture
  • Gap identification
Animated diagram of requests and answers moving between the Agents, Ontology and Vault layers inside the Self-improving boundary
  • Sentiment capture
  • Ontology refresh
  • Conflict detection
  • Document uploads

Enterprise security & compliance

Security & compliance

  • SOC 2 Type II
  • GDPR compliant
  • HIPAA compliant
  • ISO 27001 pending
  • ISO 42001 pending

AI safety

  • Your data never trains models
  • Works within your permissions
  • Defensive architecture
  • 0% hallucination tolerance
  • 100% of responses evaluated
  • 100% of sources cited

“Avante’s exceptional architecture and security execution was evident in our HR AI risk profile evaluation. In fact, we used Avante as the benchmark example to test and mature our new governance model.”

Hay Joosten

Principal AI in HR Program Manager

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